FAQ's

1. What types of wall art do you offer?

We offer a range of print options including framed prints, canvas prints, and unframed fine art prints — all produced from original photography. Whether you're looking for a statement piece or something to complement an existing space, there's something for every home.

2. Do you offer framing?

Yes! All prints are available framed or unframed. Our frames are carefully selected to complement each image and are ready to hang straight out of the box. If you prefer to frame your print yourself, unframed options are also available.

3. What sizes are available?

Our prints come in a range of sizes to suit any wall space, from smaller accent pieces to large statement prints. Size options are listed on each individual product page.

4. How long will my order take to arrive?

Orders are typically processed and dispatched within 3-5 business days. Delivery times after dispatch are generally 5-10 business days within Australia, depending on your location. Remote areas may take a little longer.

5. Do you ship internationally?

Yes, we do ship internationally, unframed prints only! Shipping times and costs will vary depending on your country. These will be calculated at checkout before you complete your order.

6. How will my order be packaged?

Every order is carefully packaged to ensure it arrives in perfect condition. Framed prints are wrapped in protective materials and shipped in sturdy boxes. Unframed prints are rolled and placed in protective tubes.

7. What if my order arrives damaged?

We take great care in packaging, but if your order arrives damaged please contact us within 48 hours of delivery with a photo of the damage. We will arrange a replacement or refund as quickly as possible.

8. Can I return or exchange my order?

As all prints are made to order, we are unable to accept returns for change of mind. However, if there is a fault with your order or it arrives damaged, we will always make it right. Please contact us and we'll take care of you.

9. Are the colours in the photos accurate?

We work hard to ensure our product photos are a true representation of each print. Colours may vary slightly depending on your screen settings, but our prints are colour-calibrated during production for the most accurate result possible.

10. Can I order a custom size or have my print made into a box frame or canvas?

Absolutely! We offer custom sizing on box frames and canvas prints to ensure your artwork fits perfectly in your space. If you have something specific in mind, get in touch via our contact page and we'll work with you to create the perfect piece for your home.